Shipping Policy
Last Updated: 8th September 2026
At Sharii, we are delighted to ship our collections within Australia, as well as to New Zealand and Singapore. Every order is carefully packed and dispatched from our studio in Australia with the utmost care.
Processing Times
Orders are typically processed within 1–3 business days.
During collection launches, promotional periods or public holidays, processing times may be slightly longer. We appreciate your patience and will always endeavour to dispatch your order as quickly as possible.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Australian Shipping
We ship all Australian orders via Australia Post.
Shipping Options
· Standard Shipping
· Express Shipping
Free Standard Shipping is available on Australian orders over AUD $250 (after discounts and before shipping charges).
Delivery timeframes are estimates only and may vary depending on your location and Australia Post service levels.
International Shipping – New Zealand & Singapore
We currently ship internationally to New Zealand and Singapore via DHL Express.
International shipping is displayed at checkout and added to your order total.
Free international shipping is not offered at this time.
Once your order has been dispatched, you will receive DHL tracking information so you can follow your parcel throughout its journey.
Estimated delivery times vary depending on the destination. Please note that delivery estimates may be affected by customs clearance procedures or other circumstances outside of our control.
Orders to New Zealand and Singapore are shipped with duties and taxes paid, so you will not be required to make additional payments to customs or the carrier upon delivery. For further information, please see our Customs Duties & Taxes policy.
At this time, we do not ship to international destinations outside New Zealand and Singapore, but we hope to introduce additional destinations soon.
Customs Duties & Taxes
Orders shipped to New Zealand and Singapore are shipped on a duties-and-taxes-paid basis. Any applicable customs duties, import taxes, GST or other charges required for delivery are handled by Sharii, so you will not be required to make additional payments to customs or the carrier upon delivery.
The price shown at checkout is the total amount payable to Sharii for your order, including the applicable shipping charges.
Customs requirements and clearance procedures vary between countries and may occasionally result in delays outside of Sharii's control.
Order Tracking
All orders are sent with tracking. Once your order has been dispatched, you will receive an email containing your tracking number so you can follow your parcel's journey.
Please allow a little time after receiving your dispatch confirmation for tracking information to become active.
Delivery Information
Please ensure your shipping address is complete and correct at the time of placing your order.
If you notice an error after placing your order, please contact us as soon as possible at info@sharii.world. While we will always do our best to assist, we cannot guarantee that changes can be made once an order has been processed or dispatched.
Sharii is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided at checkout.
If a parcel is returned to us due to an incorrect or incomplete address, refusal of delivery or failure to collect the parcel, any additional shipping costs required to resend the order will be the responsibility of the customer.
Lost or Delayed Parcels
Once your parcel has been handed to Australia Post or DHL Express, delivery is managed by the carrier.
If your parcel appears to be significantly delayed or missing, please contact us at info@sharii.world and we will gladly assist you in lodging an enquiry with the shipping provider.
While we will do our best to help resolve any delivery issues, we cannot guarantee delivery timeframes once a parcel is in transit.
Returns & Return Shipping
If you would like to return an eligible item, please refer to our Returns & Exchanges Policy for full details, eligibility requirements and return timeframes.
Original shipping charges are non-refundable.
Where an item is faulty, damaged, incorrect or otherwise covered by your rights under Australian Consumer Law, different return and refund arrangements may apply.
Contact Us
If you have any questions regarding shipping or your order, we'd be happy to help.
Sharii Pty Ltd
Email: info@sharii.world