Returns and Exchanges

Last Updated: 9th September 2026

We hope you love your Sharii pieces. If for any reason you are not completely satisfied with your purchase, we are happy to assist with a return or exchange in accordance with the policy below.

Change of Mind Returns

We accept returns for full-priced items within 30 days of delivery.

To be eligible for a return, items must be:

·        Unworn, unwashed and unused

·        In their original condition

·        Returned with all original tags attached

·        Returned in the original packaging where possible

·        Return tag must be attached

Once your return is received and approved, a refund will be issued to your original payment method.

Original shipping charges are non-refundable.

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Exchanges

We understand that sizing can sometimes be tricky. Subject to availability, we are happy to offer exchanges for an alternative size or colour within 30 days of delivery.

Customers are responsible for return shipping costs. Sharii will cover the cost of sending the exchanged item back to Australian addresses.

For international exchanges, customers are responsible for all shipping costs associated with the exchange.

Sale Items

Items purchased during a sale, promotion, or using a discount code are considered final sale and cannot be returned or exchanged unless required by Australian Consumer Law.

Faulty or Incorrect Items

We take great care in the quality of our garments. If you believe your item is faulty, damaged, or you have received the wrong item, please contact us within 7 days of receiving your order at info@sharii.world.

Please include:

·        Your order number

·        A description of the issue

·        Photographs showing the fault

If the item is deemed faulty, we will arrange a replacement, repair, or refund in accordance with Australian Consumer Law.

International Orders

For international returns and exchanges, customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a tracked shipping service for all international returns, as Sharii cannot be responsible for items lost in transit.

Any applicable customs duties, taxes or import charges associated with an international return are the responsibility of the customer unless otherwise required by law.

Australian Consumer Law

Nothing in this policy excludes or limits your rights under Australian Consumer Law.

You are entitled to a replacement, repair, or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

How to Start a Return

Please email info@sharii.world with your order number and reason for return. Once approved, we will provide instructions for returning your item.